Automations

Loyalty that runs
while you sleep

Build automated customer journeys that send the right message at exactly the right moment — without lifting a finger. No code required. Automated triggers are included on Grow; advanced automated workflows are available on custom plans — contact us.

How it works

1

Pick a trigger

Choose what starts the automation — a visit, a birthday, inactivity, or a custom event.

2

Set conditions

Filter by customer segment, visit count, tier, spend amount, or time window.

3

Define the action

Send a push notification, wallet update, stamp bonus, or reward.

4

Go live

Activate your automation. It runs 24/7, hands-free, on every qualifying customer.

Pre-built automation templates

Win-back

Re-engage customers who haven't visited in 30, 60, or 90 days.

Reward earned

Auto-notify customers the moment they earn a new reward.

Birthday

Send a surprise reward on your customer's birthday.

Stamp milestone

Celebrate 5th, 10th, 25th visit with personalised messages.

New member

Welcome every new member automatically with a push notification.

Custom trigger

Build custom logic with your own conditions and delays.

Google review request

Ask customers for a Google review after a number of visits, stamps or points, or after a reward or coupon is redeemed — with a cooldown so no one is asked too often. Included on every plan.

Set up your first automation today

Start with a win-back campaign or a birthday reward — both can be set up in minutes.

Request a demo