Customer Profiles

Know every customer
by name

Every scan builds a richer picture of who your customers are, how often they visit, and what keeps them coming back.

Rich customer profiles

Name, phone, email, birthday, join date, visit count, total spend, tier level, and loyalty balance — all in one view.

Full visit history

Every stamp, redemption, and transaction is logged and searchable. See exactly how each customer interacts with your program.

Smart segmentation

Slice your customer base by visit frequency, total spend, tier, last visit date, or any combination — then act on each segment. Available on Grow.

Loyalty tiers

Create Bronze, Silver, Gold (or custom) tiers. Customers progress automatically based on stamps or spend. Available on Grow.

Google review status

See whether each customer has been asked for a Google review and whether they clicked the link. Owners and managers can ask by hand with "Ask for a Google review", or exclude a customer from requests.

Custom fields

Add custom data fields per business — dietary preferences, membership type, referral source, or any property that matters to you.

Data captured automatically

Total visitsTotal spendAverage spend per visitLoyalty tierStamps / points balanceRewards earnedRewards redeemedDays since last visitJoin dateBirthdayPreferred locationReferral source

Privacy-first by design

Customers opt in by adding the loyalty card to their wallet. No personal data is collected without explicit consent. You can ask us for a copy of your customer data, or for it to be deleted, at any time. Kudo is designed with UK and EU GDPR in mind.

Start building real customer knowledge

Every scan adds to your understanding. Start your free trial and see your first customer profile in minutes.

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